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Dell v5 Warranty API

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Callisto can access device warranty information from a variety of vendors. For access to Dell warranty information you will need an API key provided by Dell. The process to apply for a key is shown here.

First you will browse to https://techdirect.dell.com and select to go to the APIs section. The gallery of images below shows the information required to complete the process.

Once you have successfully obtained your API key log into Callisto and navigate to the Administration area. Go to Settings – External Data and check the “Enable Warranty Checking” option. You will need to “Enable Access to External Live Data” to see this option.

Enter the provided Dell warranty text for Client ID, Client Secret and API URL and click save.

Save these changes and locate a Dell devices in the Callisto Dashboard. You should see the warranty tab appear on the device modal when you click a Dell device: