Knowledge Base

Setup and Configuration

• Callisto Installation
• Assigning Database Permissions
• Adding the License Key
• Setting up Database Connections
• A note on error 500 Messages
• Callisto Installation (1901+)
• Dell v5 Warranty API
• Assigning Provider Permissions for Client Actions
• Create Remote Tools Package
• Granting the Callisto App Pool Account a role in Configuration Manager
• Creating a Security Role for Callisto Client Notifications and Collection Modifications
• Fixing timeout issues
• Upgrading Callisto On-Premise
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User Management

• Creating User Accounts
• Assigning user roles and rights
• Active Directory Integration
• Default Collection Setting
• User Settings and Chart Animation with Auto Refresh
• Active Directory Group Authentication
• Creating and assigning roles
• Active Directory Integration (LDAP Auth)
• Assigning Provider Permissions for Client Actions

Hardware

• Device Modal Detail
• Hardware - Client Computer Hardware Property
• Dell v5 Warranty API

Operating Systems

• Operating Systems Page
• Device Modal Detail

Resources

• Resources - Devices Page
• Device Modal Detail
• Resources - Users Page

Software

• Software - Client Inventory
• Software - Software Usage
• Device Modal Detail
• Software - Applications

OS Deployment

• Operating System Deployment
• Device Modal Detail

Software Updates

• Software Updates
• Software Updates Dashboard
• All Updates
• Update Groups
• Device Modal Detail

Security and Compliance

• Adding BitLocker Inventory Data

Client Actions

• Assigning Provider Permissions for Client Actions
• Requirements for Remote Control from Callisto
• Create Remote Tools Package
• Granting the Callisto App Pool Account a role in Configuration Manager
• Creating a Security Role for Callisto Client Notifications and Collection Modifications